Customer care / vyvydmood
Terms and Conditions
Store and products
This store is operated by vyvydmood, 12 Rue Antonio Vivaldi, 91630 Guibeville, France. Product descriptions, specifications and prices are presented on each product page. Prices are in USD. Screen settings may affect color appearance.
Payment and order acceptance
By submitting a payment request, you authorize payment for the total displayed through the available payment method. An order is accepted when we confirm its acceptance. A payment attempt by itself is not confirmation of order acceptance. If there is a problem with your order or payment, contact us for assistance.
Fulfillment and delivery
Free shipping throughout the 50 United States and Washington, DC. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days, not a delivery guarantee. The Shipping Policy sets out cut-off and working-day rules.
Returns and refunds
Return requests may be made within 30 days of receipt. The Return & Refund Policy explains conditions, costs, authorization and the 10-day approved-refund timeline.
Using this website
Provide accurate contact and address information and use the website lawfully. Contact us to resolve questions concerning product information, payment, delivery or returns.
Contact and rights
Contact [email protected]. Nothing in these terms removes rights you may have under applicable consumer law.