Customer care / vyvydmood
Shipping Policy
Delivery area
Free shipping throughout the 50 United States and Washington, DC. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days, not a delivery guarantee. We do not ship to US territories, APO/FPO addresses or PO boxes.
Processing and cut-off
Business days are Monday through Friday, excluding US federal holidays. The daily cut-off is 7:00 PM at fixed UTC−06:00 (Central Standard Time); it does not change for daylight saving time. Orders placed before the cut-off on a business day start their handling period that day. Orders placed at or after the cut-off, on weekends or holidays start on the next business day.
Shipping charges and taxes
All eligible orders receive free standard shipping. Tax charged at checkout is $0. This does not represent a statement that products are legally tax-exempt.
Delivery questions
Delivery estimates include handling and transit and may be affected by carrier delays. If you have a delivery concern, contact [email protected].